During 2020 education underwent significant changes due to the abrupt interruption of face-to-face instruction around the world due to the impact of the COVID-19 pandemic. This study presents a comparison of parent’s perspectives in Paraguay during two periods, at the beginning and at the end of the school year. A sample of 505 parents participated in the first phase, and 202 in the second phase. Data were collected through online questionnaires in both phases. The results show that parents were forced to purchase electronic devices, mainly computers, to respond to certain school activities, despite the economic recession of the pandemic moment. WhatsApp played a very important role at the beginning of remote classes, both to maintain communication and/or send academic assignments. However, by the end of 2020 the use of digital educational platforms was widespread as reported by parents. Support of school activities was carried out by mothers for the most part. Difficulties evidenced include the comprehension of tasks, motivation and the internet connectivity, which increased. significantly throughout the year. A majority of parents expressed satisfaction with the implementation of ICT in remote education, and the main reason noted was the fear of sending children to schools in-person.